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在线翻译:
szdaily -> Shenzhen -> 
Travel agency found unlicensed
    2018-07-27  08:53    Shenzhen Daily

A TRAVEL agency in Luohu District was found operating without a license, the Southern Metropolis Daily reported Thursday.

In an earlier report, 26 Shenzhen tourists signed up for a package tour to Greece through the agency, but found that their accommodations hadn’t been confirmed after they arrived. When the tourists asked for compensation, the agency said no written contracts had been signed and only agreed to pay 800 yuan (US$118) to each tourist.

The tour was organized by the branch companies of Beijing Huayuan International Travel Co. Ltd. in Guangzhou and Shenzhen.

According to the staffers from Shenzhen Travel Association, the company’s Shenzhen branch is suspected of illegal business operation as it has only obtained a general business license but doesn’t have a tourism operation license.

Additionally, the head of the branch companies in Guangzhou and Shenzhen, surnamed Ren, said that the travel agency doesn’t deny that there is a contractual relation between the tourists and the travel agency.

Ren said all of the tourists’ accommodations had been booked before departure, but it took quite a long time for them to check in. She added that Huayuan is a wholesaler for European tours and only signs contracts with agents instead of signing written contracts with tourists directly.

Ren said all of the tours are operated by the branch company in Guangzhou. She pointed out that all of the tour groups had legal contracts. The Shenzhen branch has never received a penny from customers and is only responsible for the maintenance of customer relations.

In another incident, a resident surnamed Zhao and his wife signed up for a free five-day trip to Hong Kong and Macao, but were led to shop at a number of stores and spent over 100,000 yuan.

In a jade store in Zhuhai, after the group returned from Macao, a woman, identified as Lin Sha who claimed to be the daughter of the store’s boss, said she wanted to become friends with Zhao and asked him for money. Later, she gave Zhao some jade, which was later found to be fake, as a present. However, as soon as Zhao had paid 6,999 yuan via WeChat, the tour guide immediately asked the tourists to move on to the next place.

According to lawyer Ren Zhanmin, the travel agency was suspected of coercing tourists into shopping without their consent. (Zhang Yu)

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