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在线翻译:
szdaily -> China -> 
Beijing South Railway Station seeks answer to taxi woes
    2018-08-01  08:53    Shenzhen Daily

IN the face of harsh accusations of poor taxi service, the Beijing South Railway Station, or Beijing South, has upgraded its facilities to provide passengers a better experience when they wait for cabs at night, the station’s spokesman said Monday.

Beijing South has received complaints from passengers about poor services, including long waiting lines for taxis, “black cabs” outside of the station that overcharge and difficulties entering and leaving the station.

The station has installed 14 air-conditioners and glass fences in taxi-waiting zones, and is allowing more hailed cars and online booking for taxis after 9 p.m. to serve passengers. An LED screen has been installed to display real-time information about the taxi line, including estimated waiting time, Liang Zhaoyu, spokesman for the station, told China Daily on Monday.

Last week, news stories about taxi shortages at Beijing South went viral online.

The city’s subway shuts down at about 11 p.m. But from 11 p.m. to midnight, about seven to 10 trains arrive at the station, leaving as many as 10,000 passengers searching for taxis and night-shift buses at the same time. At night, passengers have complained about waiting two to three hours for a taxi at the station.

If a passenger gives up waiting, he or she could catch a “black cab” outside the station, which often asks three times the regular price. Nighttime buses are also limited.

To tackle the problem, stakeholders, including government departments, the station and the railway company conducted an on-site survey and conferred Sunday to find solutions.

The transport authority will release nighttime train arrival information through Beijing transport radio and the taxi dispatch center, encouraging more taxi drivers to pick up passengers during late hours. The authority will also encourage taxi companies to dispatch more taxis to the station.

Departments of transport, public security and others will make joint efforts to clear nearby streets and keep the illegal “black cabs” off the streets.

(China Daily)

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