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QINGDAO TODAY
在线翻译:
szdaily -> Shenzhen -> 
Tourists cheated in unruly travel scam
    2019-02-12  08:53    Shenzhen Daily

A GROUP of tourists were cheated in a travel scam by a travel agency that claimed to be an outlet of Shenzhen China International Travel Service.

The 46 members of the travel group signed contracts with a woman who claimed to be an employee of Shenzhen China Travel Service and started their five-day, four-night trip to Hong Kong and Macao on Thursday.

On the first night in Hong Kong, the travelers found that the services offered were different from what was described in the contract clauses. According to a tourist surnamed Li, who joined the travel group in a family of five people, he was asked to share his room with other tourists and the seven dishes for dinner included preserved pickles, cabbage and steamed egg custard.

On Friday, they were forced to purchase at shops designated by a local tour guide. As the traveler permits were taken away by the guide, they had no choice but to shop in those shops.

Li didn’t give the travel permit to the tour guide, left the travel grounds and asked for help from friends.

Some members also left the tour group after they agreed to give up fees for the rest of the trip. Some tour members were arranged to stay at a so-called three-star hotel, which was renovated from an underground warehouse, and they shared rooms with tourist groups from other travel groups.

In the following days of the trip, the remaining 24 members of the travel group couldn’t find the tour guide and were carried by the bus driver to the Hong Kong-Macao-Zhuhai Bridge. The driver told them to go to the Macao side by themselves and to contact the local tourist guide in Macao.

According to a tourist identified as Lu, who took a taxi to Shenzhen with her family, most of the tour members signed a contract with Shenzhen China International Travel Service.

After receiving the complaints, Shenzhen China International Travel Service launched an investigation and confirmed that there are no such employees or outlet of the company organizing the trip to Hong Kong and Macao. The people involved in this incident were cheated by some people who organized travel groups online.

The travel company is seeking legal and administrative support to tackle such illegal activities and maintain its brand and prestige.

(Richard Han)

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