DXY.COM, a popular website on health-related knowledge, refused to delete a Tuesday post on its public WeChat account, which raised questions on a range of health products offered by Quanjian Co. Ltd., including the quality of its cupping treatments, a special shoe pad and an oral herbal liquid, local Chinese-language media reported Thursday.

Quanjian, a health service provider, refuted the post Wednesday, saying that the company would safeguard its legal rights through legal means.

In the online post, DXY.com questioned the qualification of Quanjian employees to conduct cupping treatment as there have been reports of more than 20 people being burnt while undergoing cupping treatment at Quanjian outlets.

In May, Quanjuan was ordered to pay 270,000 yuan (US$39,130) in compensation to a Shenzhen woman, who was seriously burnt while receiving cupping treatment in a Quanjian outlet in Shenzhen, the Southern Metropolis Daily said.

DXY.com also mentioned a girl named Zhou Yang, who had been diagnosed with a malignant germ cell tumor, in the post. Her health condition had not improved after receiving chemotherapy treatment. According to the post, employees of Quanjian visited Zhou’s family and offered their “secret medicine,” which they claimed could cure the girl. Unfortunately, the girl’s situation became even worse after she took the so-called magic powder for two months.

The girl’s father, named Zhou Erli, was inundated with phone calls from strangers, asking whether his daughter’s disease had been cured by Quanjian’s medicine. Zhou later found out there was a video circulating online that said a girl’s life had been saved by Quanjian’s natural treatment.

Quanjian accused DXY.com of using unauthorized information from the Internet to defame it. The company decided to take DXY.com to court. Tianjin authorities said Thursday they had launched an investigation into Quanjian.  (Wang Jingli)