Han Ximin

1824295095@qq.com

RESIDENTS who took rides on Metro Line 12 and the spur line of Line 6 when the two lines started operation yesterday praised the convenience of smart technology and user-friendly facilities.

At Zhongshan Park Station of Line 12, resident Fu Lanping passed through a turnstile by checking in using the handprint recognition system.

“It is very convenient, we don’t need to use the transport cards or scan the QR codes anymore,” Fu said.

In addition to facial and hand recognition systems at turnstiles, the intelligent customer service pavilions in Line 12’s stations can help passengers complete information checks and intelligent payment, as well as provide interactive audiovisual services.

Inside the carriages, passengers can use wireless chargers to charge their mobile phones.

Video-talking systems are installed at the stations’ halls and platforms for passengers who need help to contact the control room directly. Some stations also have baby nursing rooms for mothers and children, and accessible-friendly public toilets for the elderly and disabled people.

Li Xinjun, who lives near Zhongshan Park Station, took Line 12 at the station to go to Shenzhen Hi-Tech Industrial Park in Nanshan District.

“Before, it took about 30 minutes by bus from my home to the park, or sometimes an hour when there was a traffic jam, but now it takes about 15 minutes even if I have to transfer at Taoyuan Station,” Li said during an interview.

According to the operator, Line 12 and the spur line of Line 6 are equipped with the GoA4 transport system, the highest driverless train operation system standard in the world. The trains are also equipped with a checking system that can conduct monitoring, alarms, diagnosis, assessment and analysis over operation systems.

(Continued on P3)