A STUDY released yesterday found that three out of five people, about 61%, are wary about trusting artificial intelligence (AI) systems, reporting either ambivalence or an unwillingness to trust in the technology.

Researchers from the University of Queensland and KPMG Australia surveyed more than 17,000 people from 17 countries, such as Australia, China, France and the United States, which were regarded by the study as leaders in AI activity and readiness within their region. According to the study, only 39% said they are willing to trust AI systems, while a third of people worldwide reported high acceptance. Though about 85% believed the use of AI will result in a wide range of benefits, including improved efficiency, innovation, reduced costs and better use of resources, 73% of the respondents also voiced concern over potential risks from AI use.

Among the nine listed risks, cybersecurity is the dominant concern raised by 84% of people, followed by manipulation or harmful use of AI and job loss due to automation. The study also revealed that 61% were worried about the “uncertain and unpredictable” impact of AI on society, with 71% of the total respondents believing that AI regulation is required.

Partner in Charge for KPMG Futures James Mabbott said a key challenge is that a third of people doubt that governments, tech firms and commercial organizations will develop and use AI in the society’s best interest.(Xinhua)