UnionPay Tour Card

Registration

Download the UnionPay App in your app store and click “Sign Up” to register. If you have already arrived in China, please ensure that your mobile phone is enabled for international roaming and can accept SMS messages for the registration process. Alternatively, you can complete registration before entering the country.

Apply for a Tour Card and enjoy exclusive offers from UnionPay and banks

Search “Tour Card,” prepare your passport/travel pass, and follow the instructions on the page to enter your card application information. Afterwards, you will be prompted to enter an SMS verification code. You can claim the discounts once the application has been successfully completed.

Top up the Tour Card with your bank card

Have your bank cards ready. Click “Top-up” on the details page of the Tour Card and follow the instructions on the page to top up. For the safety of your funds, your identity will be verified through SMS by the issuer of your bank card. Please ensure that you can receive text messages through the mobile phone number associated with the card.

Payment

● For merchants displaying UnionPay, WeChat Pay, or Alipay QR codes: click “Scan” and then scan the merchant’s QR code with your phone camera.

● For merchants with a QR code reader: click “Pay/Collect” and then show the merchant your QR code.

● For consumer apps: select the UnionPay App in the payment method list during checkout.

WeChat Pay & WeChat Pay HK

If you have an overseas bank card and want to use WeChat Pay for mobile payments, simply download the WeChat App and register for an account. If you are from Hong Kong SAR, you can use WeChat Pay HK to pay at any merchant that accepts WeChat Pay.

WeChat quick setup:

1 Download or update your WeChat app

On your mobile phone, download WeChat app. If you already have the app, ensure that it is updated to the latest version.

2 Register with your phone number or sign in

Use an overseas or China mainland phone number to register for and view the CNY wallet homepage. Use a Hong Kong SAR phone number to register for and view the HKD wallet homepage.

● If you cannot find the options above, you can activate WeChat Pay or WeChat Pay HK in the following way:

● At the bottom of the screen, tap “Me,” “Settings,” “General-Tools,” “WeChat Pay,” and finally “Enable.”

3 Fill in your identity information and add a card

Open the WeChat Pay app. Tap “Me” at the bottom of the screen and then “Services.” Tap on “Wallet,” then tap “Add a Card.” Read the WeChat Pay User Service Agreement and Privacy Policy, then tap “Agree.” Follow the steps on the screen and fill in your identity information. Tap “Next” to add your card. Follow the instructions on the screen to complete the process.

● If you use your passport to verify your identity, you will be prompted to upload a picture of your passport.

● To experience a more convenient and simple card binding process, you can provide only international card information and use WeChat Pay for transactions under a certain amount. Once the limit is exceeded, you can verify your identity to enjoy a higher spending amount.

● WeChat Pay HK supports the binding of credit cards and bank accounts issued in Hong Kong SAR. To pay with the wallet balance, you need to complete identity verification.

Pay with your home e-wallet:

When shopping at merchants on the Chinese mainland (except for special occasions), you can use AlipayHK, Kakao Pay, Touch’n Go eWallet, OCBC, TrueMoney, MPay, Changi Pay, NAVER Pay, Toss Pay, Hipay, and other Alipay+ partner e-wallets. Simply open the wallet and use Alipay+ at any merchant that accepts Alipay.

Convenient digital payments:

Enjoy a hassle-free payment experience with familiar e-wallets. There are no extra set-up steps to enable cross-border payments, so you can pay as easy as at home.

● E-wallets may ask for identity authentication, set payment limits, or constrain payment channels. You should contact your e-wallet Customer Service Center for specific details.

Wide merchant coverage:

Tens of millions of merchants across the Chinese mainland accept Alipay+.

Transparent exchange rates:

Payments are settled using Alipay+ foreign exchange rates, which are updated every business day. No additional fees are collected when using Alipay+.

Editor’s note:

To better serve foreign visitors and expats arriving in Shenzhen, we present “A Foreigner’s Guide to Shenzhen.” This series features guidebook-style videos and articles about work and travel in the city. This is part two of the payment service guide for overseas users in SZ.

To be continued